Work With Us / Festival Box Office Staff
Festival Box Office Staff - Job Description
The Box Office team are the nerve centre of the festival.
Operating across both Pleasance sites they manage counter sales, phone rooms, ticket collection points and self service ticket points. All areas are very busy and require the great customer service Pleasance is known and loved for. Box Office staff operate on rotas, with working days generally being between 8 and 12 hours long. There will be time between shifts to have breaks, see shows, grab food, etc.
The perfect person for box office will be comfortable working on computers, handling cash and talking on the phones. They will enjoy working with the public and remain focussed in difficult situations. A proven background in customer service and strong administrative skills are desirable. As with all positions, you will need to work well under pressure both individually and as a team, and remain energised despite the demands of the festival. You should always have a smile on your face no matter what is thrown at you!
