Accessibility - London

Access Information for our London Venue


You can ask us a question or let us know your access requirements in advance of your show by emailing [email protected]

We offer free Carer or Personal Assistant tickets - please email us to organise your booking with a complimentary ticket in advance.

You can download our full guide here: Pleasance London Access Guide (pdf) 


We offer lift access to the Main House venue by the North Road entrance - you can ring the doorbell at the bottom of the stairs in the courtyard to ask for assistance.

Our Downstairs venue is step free via a ramp. 

We have Accessible & Gender Neutral Toilets.

There are hearing loop systems available - please let us know by email in advance if you would like to use the hearing loop system and approach Front of House on arrival at the venue.

Guide or Assistance Dogs are welcome - please let us know in advance if you need us to look after your dog during the show.

All food and drinks are delivered via table service to your cabaret table.

The accessible toilet is on the same level as the Main House.

How to Book

You can book on our website

If you would like a complimentary Personal Assistant or Carer ticket please let us know in advance of booking by emailing [email protected]k so we can arrange this.

Our venue Box Office is closed for in person bookings but you can call us on 0207 609 1800 for assistance. We're available 2-8pm on show days. 

Upcoming Accessible Performances at Pleasance London

If you would like to discover our upcoming shows that offer Captioning, Relaxed Performances, Signing or Audio Description, please see our Accessible Performances Guide. 

Large Print Information

Please let us know if you require a large print version of any of our materials. 

Performers With Disabilities

There is an accessible dressing room for the Main House located at stage level.

Getting Here

You can read how to find us on this page. You can map your route using Citymapper


PDF icon London Access Guide 2021.pdf PDF icon Pleasance Edinburgh Access Guide 2021.pdf

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