Accessibility - London

Access Information for our London Venue

Accessibility

You can ask us a question or let us know your access requirements in advance of your show by emailing [email protected]

We offer free Carer or Personal Assistant tickets - please email us to organise your booking with a complimentary ticket in advance.

You can download our full guide here: Pleasance London Access Guide (pdf) 

Facilities

We offer lift access to the Main House venue by the North Road entrance - you can ring the doorbell at the bottom of the stairs in the courtyard to ask for assistance.

Our Downstairs venue is step free via a ramp across a cobbled courtyard.

The Studio (formerly StageSpace) is not step-free or wheelchair accessible. 

We have Accessible & Gender Neutral Toilets.

There are hearing loop systems available - please let us know by email in advance if you would like to use the hearing loop system and approach Front of House on arrival at the venue.

Guide or Assistance Dogs are welcome - please let us know in advance if you need us to look after your dog during the show.

The Foyer Bar is wheelchair accessible and is open before and after the show. 

The Box Office is wheelchair accessible, has hearing loops and a lowered counter. 

The accessible toilet is on the same level as the Main House.

How to Book

You can book on our website www.pleasance.co.uk.

If you would like a complimentary Personal Assistant or Carer ticket please let us know in advance of booking by calling 0207 609 1800 or emailing [email protected] so we can arrange this.

Our Box Office phone line is open from 2pm - 6pm (Monday & Tuesday) and 12-6pm (Wednesday-Sunday), or 15 minutes after the last show goes in. 

Upcoming Accessible Performances at Pleasance London

Relaxed Performances

Sunday 7th November 8pm - Humane

Tuesday 9th November 8pm - Humane

Sunday 14th November 8pm - Humane

Tuesday 16th November 8pm - Humane

Large Print Information

Please let us know if you require a large print version of any of our materials. 

Performers With Disabilities

There is an accessible dressing room for the Main House located at stage level.

Getting Here

You can read how to find us on this page. You can map your route using Citymapper

Downloads

PDF icon Pleasance Edinburgh Access Guide 2021.pdf PDF icon London Access Guide 2021 (2).pdf

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