Box Office Deputy Manager

Job description

Salary: £23,000

Posted: 21/08/2019

Closing date: 11/09/2019

The Pleasance Theatre Trust seeks to recruit a motivated Box Office Deputy Manager, who is driven to deliver excellent customer service and has a keen interest in bringing the best comedy, theatre and kid’s shows to the masses.

The Deputy Manager plays a key role in maintaining the theatre’s vitally important ticketing facility. Reporting to and deputising for the Box Office Manager, the Deputy is responsible for ensuring that the theatre’s physical and digital ticketing operations run smoothly at all times.

They also undertake a variety of important administrative tasks such as managing correspondence with performing companies, managing databases, data analysis and general housekeeping.

They are based out of Pleasance London for the majority of the year, where we present a broad range of work from established and emerging acts in 3 performance spaces. In our 2017-18 season, we hosted 621 performances of 219 individual productions - with over 36,000 tickets issued.

During July and August, the Box Office operation relocates to Edinburgh, where the Pleasance’s Fringe operation expands to 3 sites with over 30 performance spaces and 550,000 ticket holders. With Edinburgh productions going on sale from January each year, Festival preparation is an integrated part of the Box Office’s year-round operation.

As part of a 2 person core team, the Deputy Manager must be a proactive team player. Whilst in London they provide operational and pastoral support to a small pool of casual Box Office Assistants, with this remit expanding greatly during the Fringe when the department expands to 50 people through the Pleasance Festival Volunteer Programme.

The Deputy Manager also acts as accessibility champion for the organisation, ensuring the Pleasance offers facilities, services and information that provide those with additional access requirements with a seamless and enjoyable experience of the theatre.

The ideal candidate will be highly personable with meticulous attention to detail and experience of managing both payment systems and databases. They will have a passion for the performing arts and find motivation in helping others to share in that passion.

 

JOB DESCRIPTION

For a full job spec, select 'Download Pack' above.

 

APPLY

To apply, please send your CV and cover letter by email or post to:

jobs@pleasance.co.uk

Carpenters Mews, North Road, Islington, London, N7 9EF

We also ask applicants to complete the Equal Opportunities Monitoring Form at:

http://bit.ly/PleasanceEqualOps

Deadline: Wednesday 11th September 2019

Interviews: w/c Monday 16th September 2019 (subject to confirmation)

 

ABOUT PLEASANCE THEATRE TRUST

As a registered charity, the Pleasance Theatre Trust aims to create a compelling platform to discover, nurture and support fresh artistic talent from across the globe.

Operating year-round in London and in Edinburgh during the Festival Fringe in August, the Pleasance has become renowned for delivering an inspiring programme year on year that uniquely embodies the spirit of the Fringe.

Our London base houses 3 theatres, rehearsal rooms and development space, whilst Pleasance Edinburgh is home to 29 performance spaces across 3 sites with an audience of over 550,000 across 27 days.

Pleasance is a hub of creativity where artists at the pinnacle of their careers share the stage with those just starting out.

Join us.

 

The Pleasance Theatre Trust is an equal opportunities employer and welcome applications from all sections of the community.

 

How to apply

To apply, please send your CV and cover letter by email or post to:

jobs@pleasance.co.uk

Carpenters Mews, North Road, Islington, London, N7 9EF

 

We also ask applicants to complete the Equal Opportunities Monitoring Form at:

http://bit.ly/PleasanceEqualOps

 

Deadline: Wednesday 11th September 2019

Interviews: w/c Monday 16th September 2019 (subject to confirmation)

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