London Opportunities
Join Our Team
The Pleasance team are based year-round at our London venue, please see below for all current opportunities.
We are looking for team members with:
- A positive attitude
- A willingness to work as a team
- An ability to remain motivated, particularly in a fast paced environment
- A commitment to sharing their experience with others
- Relevant skills that would support you in the role (see 'Role Description' for more detail)
The Pleasance Theatre Trust is looking for a driven, enthusiastic and capable Ticketing & Box Office Deputy Manager to help manage ticketing operations with a meticulous attention to detail and a keen interest in comedy and theatre.
The Deputy role plays a vital role in the day to day running of the box office operations, line managing a pool of casual ticketing staff and is responsible for ensuring the ticketing facility and website sales run smoothly at all times.
This is a full time role based in our London venue, relocating during July and August to assist with the delivery of box office and ticketing services as part of Pleasance’s operations as a major venue at the Edinburgh Festival Fringe. They will work closely with the Ticketing & Box Office Manager, deputising for them and providing pastoral support for a team of fifty across public facing and artist focussed departments.
The successful candidate will be equally confident in front-facing customer service environments as they are in administration and have a proven track record for delivering excellent customer care. They will be fluent in digital box office processes, reconciliation and sales tracking and lead by example with a pro-active solution, personable and focussed approach to problem solving.
Work Experience & Internships
We offer work experience and internship placements throughout the year to anyone who thinks they might be interested in a career in the arts. The placements will including shadowing our Front of House, Box Office and Technical teams, as well as working with the administration staff.
We are particularly interested in hearing from people based in Islington and from under represented groups.
We are currently only able to offer work experience placements or internships of between one and two weeks to people in full-time education.
It's also worth noting that because of the Edinburgh Festival Fringe, we are not able to host placements in July and August.
To enquire about work experience or internship placements, please email a paragraph about yourself and why you'd like to do a placement with the Pleasance, along with the dates you are available, to [email protected].
Equal Opportunities
At the Pleasance Theatre Trust we want our team to reflect wider society and welcome applications from all sections of the community - particularly anyone currently underrepresented in the creative industries.
We welcome applications from everyone, regardless of backgrounds or social group. If you would like to have an informal discussion about any role available or anything in this pack before you submit your application, please contact [email protected].
You can also email or phone to talk to us about your access needs. Our access menu on the website details what we can provide, but it is not exhaustive. We discuss access with candidates at each step of the application process, so first we would discuss access for the application, then go from there.
Help
If you require help with your application you may contact us by:
Email: [email protected]
Phone: +44 (0)207 619 6868
We aim to reply to all enquiries within 7 days.